Resources
Blog articles, shareable guides, company news and market research on cutting manual workload, improving accountability and building the business case for automation.
Thought leadership and explainers
Articles on collections, returns and asset control, plus plain-English explainers of how the technology works.
Blog · Lockers RFID Locker Systems Explained
RFID provides the identification technology that helps remove that dependency on physical keys.
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Blog · Lockers How Secure Are Smart Lockers?
That distinction between being locked and accountable is particularly relevant in commercial environments.
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Blog · Retail How Smart Locker Returns Work
Depositing the return is only the beginning of what needs to happen next.
Bijoux M’Bayo Read article 
Blog · Corporate IT Smart Lockers for IT Asset Management
The real problem is not storage. It is the physical handover.
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Blog · Retail Smart Lockers for Retail: Uses, Benefits and How They Work
The locker is the visible part. The real value comes from making the handover work better for the customer and the retailer at the same time.
Bijoux M’Bayo Read article 
Blog · Warehouse Smart Lockers for Warehouses: What They Are and How They Work
The management conversation can begin to move from 'We think we're losing too many scanners' to 'Here is what is happening to our scanners, when it happens and what it costs
Derri Lyons Read article 
Blog · Lockers What Is an Automated Smart Locker System?
The locker is the handover point. Automation is the operating model around it.
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Blog · Lockers How Do Smart Lockers Work?
Smart lockers are better understood as physical access points within digital workflows rather than simply lockers with electronic locks.
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Blog · Retail How retailers can reduce store labour costs without damaging customer experience
The goal is not to squeeze another few seconds out of a bad process. It is to ask whether that process still needs to exist in its current form.
Bijoux M’Bayo Read article 
Blog · Retail How should IT evaluate smart lockers before approving a retail pilot?
IT is not there to make the business case for automated collections and returns. It is there to establish whether the business can test that case safely, proportionately and without creating a future headache.
Bijoux M’Bayo Read article 
Blog · Warehouse Can You Prove the Value of Warehouse Asset Management Before a Multi-Site Rollout?
The strongest business cases are not the ones with the largest headline saving. They are the ones that show exactly where value is being lost today and how the warehouse will recover it.
Derri Lyons Read article 
Blog · Corporate IT Can We Introduce Automated IT Equipment Collections Without a Complex Implementation Project?
The technical task is complete. The physical movement of the equipment is what delays the outcome.
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Blog · Corporate IT Will TechBar Create Another System for IT to Manage?
IT teams don't want another platform to manage. Here's why TechBar is different, and how it removes the manual equipment handover work IT is already carrying, rather than adding to it.
Ryan Steel Read article 
Blog · Warehouse When does seasonal peak expose weak warehouse asset management?
Peak exposes weak asses management. Here's where the gaps show up, from pre-peak planning to shift changeover, and what strong device control looks like in practice.
Derri Lyons Read article 
Blog · Retail How should IT evaluate smart lockers before approving a retail pilot?
By the time a smart locker pilot reaches IT, the business is usually already leaning towards yes. This article sets out what IT should check first, so approval means a controlled test, not an open-ended commitment.
Bijoux M’Bayo Read article 
Blog · Retail When does peak trading reveal that your collection model is not fit for purpose?
Peak trading reveals where collections are already under strain. Here are five signs your process won't hold up when volume rises, and what a fit-for-purpose model should do instead.
Bijoux M’Bayo Read article 
Blog · Retail How retailers can reduce risk in collections and returns
Every retailer reaches a point where in-store collections and returns stop being a service promise and start becoming a control problem. Let's see how we can reduce that risk.
Bijoux M’Bayo Read article 
Blog · Lockers Solar-powered smart lockers
No screen means a power draw low enough for a solar panel and battery to run an outdoor unit off-grid, wherever the operation needs it.
Billy Whiffen Read article 
Blog · Lockers Can you get refrigerated smart lockers?
Yes, chilled and frozen. How temperature-controlled lockers work, where they are used, and the access and audit software behind them.
Bijoux M’Bayo Read article 
Blog · Lockers Are smart lockers waterproof?
Indoor units are not, and need not be. Outdoor units are weather-resistant to an IP rating, not submersible. Here is what that means.
Billy Whiffen Read article Blog · Lockers Do smart lockers need planning permission?
Indoors, almost never. The question only really arises for freestanding outdoor units. Here is the UK guidance on what decides it.
Bijoux M’Bayo Read article 
Blog · Lockers Do smart lockers have CCTV installed?
Most have no built-in camera. The security record is the digital audit trail: every door open logged with who, when and which compartment.
Billy Whiffen Read article 
Blog · Lockers How are smart lockers powered?
Mains, Power over Ethernet or battery for retrofits, plus charging lockers for the devices inside. What each bank needs from your site.
Billy Whiffen Read article 
Blog · Lockers How secure are smart lockers?
Security in four layers: the physical build, who can open which door, how the data is protected, and the audit trail behind every open.
Billy Whiffen Read article 
Blog · Retail How click and collect lockers work
Step by step: how a customer collects an order from a secure locker, the technology behind it, and what it takes off the desk.
Bijoux M’Bayo Read article 
Blog · Lockers What is a smart locker?
The complete guide: what smart lockers are, how they work, and what they do in warehouses, retail and workplace IT.
Jacob Hinson Read article 
Blog · Lockers RFID locker systems, explained
What RFID lockers are, how the reader, tag and lock work together, and where they beat keys and combinations.
Derri Lyons Read article 
Blog · Corporate IT IT equipment collections, returns and swaps
Why device handovers fail at the desk, not the ticket, and how a locker workflow fixes it.
Ryan Steel Read article 
Blog · Warehouse The business case for warehouse asset tracking
When device loss, shift delays and weak accountability add up to a case for tracking every asset.
Derri Lyons Read article One-pagers and spec sheets
One page each: the problem, the eLocker answer, the maths and the pilot. Built to share internally and print.
Retail click and collect
High streetCounter queues and cost-to-serve on the high street, and the locker fix, in one page. GroceryClick and collect plus chilled and frozen handover for grocery, costed out. 
DIY & tradeFast trade collections and bulky-order handover for DIY and trade counters. FMCGHigh-volume, high-frequency collections and returns for FMCG, costed per store. What's happening at eLocker
Product releases, partnerships, sites going live and the people joining the team.
Data and whitepapers
Empirical research on collections and returns
As we publish original research, whitepapers and benchmarks on automated collections and returns, they will land here.
Ready to replace manual handovers?
Start with the problem. Prove the value. Then scale with confidence.