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This policy outlines how we at eLocker collect and process your personal data through your use of our website (the “Website), as well as the eLocker Manager Platform and associated services (collectively the “Services”), including any data you may provide us when you create an account, use the eLocker Manager Platform, our services or interact with us in any way.
eLocker provides end-to-end electronic locker solutions to businesses active in a wide range of sectors, our Website and Services are not intended for personal use or for use by children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other policy on data processing or other notices we may provide on specific occasions so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
In all instances where we act as the data controller, for the purposes of this privacy policy “eLocker”, “we”, “us” or “our” refers to eLocker Limited.
Our details are as follows:
eLocker Limited
Icon Innovation Centre
Eastern Way
Daventry
NN11 0QB
United Kingdom
In most cases we will act as a data processor, in particular, where your information has been provided to us by your employer (or another third-party) as a customer of eLocker.
Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. When you leave our Website, we encourage you to read the privacy policy of every website you visit, connect with, or are referred to.
We have set out below the personal data about you we may collect, use, store and transfer when you interact with us through eLocker. Personal data means any information from which you can identify you, it does not include information we collected on an anonymous basis.
We also collect, use and share aggregated data about you. This includes statistical or demographic data, which could be derived from your personal data but is not considered personal data in its own right as this data on its own would not allow anyone to directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature. We may also use software to analyse your Usage Data and Technical Data in order to improve our Website and our Services. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Automated technologies or interactions. As you interact with both our Website and Services, we automatically collect various information about you, such as the device you use when you interact with us, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:
Purpose/Activity | Type of Cookie | Lawful basis for processing including basis of legitimate interest |
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To register your account on eLocker Manager |
| Performance of a contract |
To facilitate and process the purchase of products and Services:
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To manage our relationship with you/our customers which will include:
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When you interact with our eLockers and Services, such as with a unique access card given to you by your employer. |
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To enable you to partake a survey or take feedback from you |
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To administer and protect our business, our network and your data (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
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To administer and protect our business, our network and your data (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
| Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our products and Services, our Website, as well as our marketing, customer relationships and user experiences |
| Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
| Necessary for our legitimate interests (to develop our products/services and grow our business) |
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. In general we employ the following data control mechanisms when we use your personal data for the purpose of direct marketing:
When you register your interest on our Website, you are invited to consent to receiving marketing and other promotional information from us. You may withdraw this consent at any time by contacting us. Withdrawing consent will not prevent us from sending service messaging about eLocker Manager (such as planned downtime, upgrades, patches or changes to our terms and policies).
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased a subscription from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies come in a variety of forms but are essentially small data files used to collect and store information about you. We use them on eLocker or on our website for a variety of different functions:
The majority of these cookies are linked to your browser session (session cookies) and disappear once you close your browser. Others remain on your device for a longer period (persistent cookies).
For further information about the cookies we use, please see our Cookie Policy www.elocker.com/cookies
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We share the information we collect or that is provided to us as follows:
Unless identified, your data is hosted and processed within the UK or the EEA. Where we do utilize a third-party located outside the UK or the EEA, we ensure that any transfers are done on the basis of compliant transfer mechanisms.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Book a short call to discuss your use case, this is no-obligation for quote and is
just a quick chat to see how we can help with your locker management system